Nortel Networks conducted a number of IP-Centrex technology trials in North America and Europe during 2001 and 2002. Then, in late 2001, Telstra announced that it would offer CustomNet IP in the major cities of Australia, using Nortel-made gateways to link IP-based endpoints to the existing CustomNet (i.e., digital Centrex) service. Telstra stated that CustomNet IP would also use data services, such as dial connect, cable, asynchronous digital subscriber line (ADSL), or ATM, to provide access to its DMS-based CustomNet. This is the first product set to be released under Telstra's Next Generation Telephony project, but the actual start-up date for this service was not announced.
KSAs of Client-Centric Staff
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HR staff must have the interpersonal skills needed to relate effectively to
clients and the creativity skills to resolve problems when they occur (for
exa...
5 years ago
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