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- The Centrex telecommunications system is owned, maintained and housed by the phone company. They phone company is responsible.
- Your telephony services grow with you and you can customize them to match your business needs.
- Centrex is kept state-of-the-art; software and hardware upgrades are ongoing at no cost to the consumer (although additional features cost more per month).
- Multiple locations within the same CO (Central Office) can be supported without buying OPX (Off Premisess Extension) services or equipment.
- Telephone company salespeople can be very persuasive, so think carefully before buying Centrex. One-person offices can benefit from its features, but several lines generally require fancier and more expensive equipment than a single line set to effectively handle calls. Once you move from basic sets, the cost advantage of Centrex is generally lost.
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